Source Senior Training Specialist

Vicki Maurer

Vicki began her career in higher education in 1985.  She began as an Admissions Representative and has served in a number of capacities including Instructor, Academic Dean, Career Services Director, Director of Admissions and Campus Director.

Module Curriculum

Is your staff invested? Are they participating? Creating an environment where employees are engaged has been proven to increase staff performance and retention. Learn why a boss has the title but a leader has the people.

  • 1

    Lead to Engage

    • Navigating the Module

    • Pre-Learning Survey

    • Introduction & Learning Objectives

  • 2

    Define & Recognize Employee Engagement

    • What Defines an Engaged & Disengaged Employee?

    • How the 'Satisfied' Employee Fits into the Equation

    • Recognizing Our Areas of Opportunity

  • 3

    The Impact of Leadership

    • Leaders vs. Managers

    • It's Not About Good or Bad...

    • Quiz #1

  • 4

    What Motivates an Engaged Employee?

    • The 6 Top Motivators

  • 5

    A Boss has the Title...A Leader has the People

    • How Do We Interpret Leadership?

    • How to Lead When There are 'Bad Apples' in the Bunch?

  • 6

    Breaking It All Down

    • Best Practices to Keep Your Team Engaged

    • The 6 E's of Employee Engagement

    • Quiz #2

  • 7

    Final Thoughts

    • Invest in Your Best!

    • Post Learning Survey